Refund Policy
Last Updated: April 3, 20261. Our Guarantee
At AI Summary, we strive to provide the best AI-powered experience for YouTube. We stand behind our product, and our primary goal is your satisfaction. If you are not satisfied with our Service for any reason, we will provide a refund without question.
2. Refund Eligibility
You are eligible for a full refund under the following conditions:
- Monthly PRO Subscription ($9.99): Refund requests must be made within 14 days of the initial transaction or renewal.
- Yearly PRO Subscription ($59.90): Since this plan includes a 7-day free trial, we encourage users to cancel before the trial ends. However, if you are charged and still wish to request a refund, you may do so within 14 days of the transaction.
- Promotional Offers ($4.99): Refund requests must be made within 14 days of the purchase.
3. How to Request a Refund
To initiate a refund, please contact us via one of the following methods:
- Email: Send a message to support@aisummary.site with the subject line "Refund Request".
- Support Page: Fill out the form at aisummary.site/support.
Please include the email address associated with your Google account and, if possible, your order number from LemonSqueezy or Stripe to speed up the process.
4. Processing Your Refund
Once your request is received, we will process the refund immediately.
- Refunds are issued to the original payment method used at the time of purchase.
- Depending on your financial institution, it may take 5 to 10 business days for the funds to appear in your account.
5. Subscription Cancellation
Please note that requesting a refund does not automatically cancel future billing cycles if you have an active subscription. To avoid future charges, please ensure you cancel your subscription through the "Manage Subscription" link in the AI Summary extension settings or via the link provided in your initial purchase email.
6. Policy Abuse
While we maintain a "No Questions Asked" policy, we reserve the right to refuse refunds to users who exhibit a pattern of abuse (e.g., repeatedly subscribing and requesting refunds to gain free access to Pro features).
7. Contact Us
If you have any questions about this Refund Policy, please contact our support team:
- Website: aisummary.site/support
- Email: support@aisummary.site